Returns

RETURNS

HOW CAN I RETURN MY ORDER?
You can return your order free of charge within 30 days. Please note that the tag must be attached and the item cannot be worn or washed.

You can return your order by completing the following steps - Here is the return information

After your return has been processed, your refund will be issued to the original payment method used when placing the order.

If you encounter any problems during the return process, please do not hesitate to contact us.

WILL I RECEIVE A FULL REFUND WHEN RETURNING AN ORDER?
Your refund will either be issued to the original payment method used when placing the order. Shipping costs are only refunded, when your items are faulty.

Please note that it can take up to 14 business days for the refund money to enter your bank account.

If you paid for the order in cash on delivery and provide us the bank account number, the refund will be made to the indicated account number.
In the absence of a bank account number, the refund will be in the form in which you made the payment.

The right of withdrawal will not be restricted by the return/exchange requirements which you can consult through the website.

CAN I RETURN A PRODUCT I BOUGHT WITH DISCOUNT?
You can return your order free of charge. Please note: all items are returned in the same condition they were in upon your receipt. Please check our Terms & Conditions: Cooling-Off Period & Right of Withdrawal.

DO I HAVE TO PAY SHIPPING COSTS FOR MY RETURN?
Yes.

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